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In: IT| Mac Support| Software| Tutorials
11 Jan 2010This article describes Apple Remote Desktop version 3.3.2, which includes two update packages: Apple Remote Desktop Client 3.3.2 updates the software that facilitates Remote Management (enabled in Sharing preferences, in System Preferences). Apple Remote Desktop Admin 3.3.2 updates the Remote Desktop application, which can be used to remotely administer Apple Remote Desktop clients. Both packages are available as automatic Software Updates and as manual downloads from Apple Support Downloads.
In: IT| Mac Support| Software| Tutorials
11 Jan 2010This article describes Apple Remote Desktop version 3.3.2, which includes two update packages: Apple Remote Desktop Client 3.3.2 updates the software that facilitates Remote Management (enabled in Sharing preferences, in System Preferences). Apple Remote Desktop Admin 3.3.2 updates the Remote Desktop application, which can be used to remotely administer Apple Remote Desktop clients. Both packages are available as automatic Software Updates and as manual downloads from Apple Support Downloads.
In: IT| Mac Support| Software| Tutorials
11 Jan 2010This article describes Apple Remote Desktop version 3.3.2, which includes two update packages: Apple Remote Desktop Client 3.3.2 updates the software that facilitates Remote Management (enabled in Sharing preferences, in System Preferences). Apple Remote Desktop Admin 3.3.2 updates the Remote Desktop application, which can be used to remotely administer Apple Remote Desktop clients. Both packages are available as automatic Software Updates and as manual downloads from Apple Support Downloads.
In: Mac Support| Tutorials
5 Nov 2009Non-administrator users may be prompted to enter the Remote Desktop serial number each time the application is opened.
In: IT| Mac Support| Tutorials
24 Aug 2009The Remote Desktop agent may stop working on a Mac OS X v10.5-based client when User Accounting is enabled. Messages such as the following may appear in the system.log: com.apple.launchd[211] (com.apple.RemoteDesktop.agent[88425]) Exited abnormally: Segmentation fault
In: Mac Support| Tutorials
20 Aug 2009While you are logged in as an Active Directory user, the Change Client Settings task in Remote Desktop may not work. This alert may appear: “An unexpected error occurred while creating a custom installer
In: IT| Mac Support| Tutorials
20 Aug 2009If you use Remote Desktop to take control of a client using Curtain mode, then log in or log out on the remote client, the control session will end and you will not be able to take control of the computer again until it is restarted. This occurs on client running Mac OS X v10.5 or later, and will also occur if you Lock the Screen of the client before taking Control.
In: IT| Mac Support| Software| Tutorials
20 Aug 2009This article describes Apple Remote Desktop version 3.3, which includes two update packages: Apple Remote Desktop Client 3.3.1 updates the software that facilitates Remote Management (enabled in Sharing preferences, in System Preferences). Apple Remote Desktop Admin 3.3 updates the Remote Desktop application, which can be used to remotely administer Apple Remote Desktop clients. Both packages are available as automatic Software Updates and as manual downloads from Apple Support Downloads.
In: Mac Support| Tutorials
14 Jul 2009When your primary Mac OS X language is Deutsch (German), a custom Remote Desktop Lock Screen Picture may not work.
The outside of the box said "Windows base machine or better", so I bought a Mac.