To help you get the most out of your mac!
Learn what to do if you can’t eject a CD or DVD (stuck media) from a drive tray. Note: Troubleshooting slot loading optical drives is addressed in another article.
In: IT| Mac Support| Tutorials
2 Dec 2009If Logic Express isn’t starting up properly or performing normally, try these basic troubleshooting steps to remedy the situation. Please note that these steps aren’t exhaustive, and are not intended to cover any specific issue. They are fundamental, basic steps that are most effective in getting Logic Express into good working order, and are the steps most often suggested by AppleCare Technical Support. If you are using Logic Express 7 see Logic Express 7: Troubleshooting Basics.
In: IT| Mac Support| Tutorials
26 Oct 2009Some desktop computers with wireless keyboards or mice are shipped with the devices pre-paired and the batteries pre-installed. As long as the wireless devices are powered on when the computer starts up, no additional steps should be necessary to make them work. If one or both of the wireless devices do not function as expected, use the information below to identify and resolve the issue. Note: These instructions work with Mac OS X v10.5 Leopard. For troubleshooting wireless keyboard and mouse issues in Mac OS X v10.6 Snow Leopard, see Desktop computers: Troubleshooting wireless mouse and keyboard issues.
In: IT| Mac Support| Tutorials| iPhone| iPod| iPod Touch
15 Oct 2009With MobileMe Mail, your iPhone or iPod touch is alerted in real-time when you receive a new me.com or mac.com email message. If your iPhone or iPod touch does not update when you expect to receive a message, try the troubleshooting steps in this article.
In: IT| Mac Support| Tutorials| iPhone| iTunes
15 Oct 2009If you are experiencing a symptom where iPhone does not appear under Devices in iTunes after you connect it to your Mac, try the iPhone Troubleshooting Assistant. If the issue continues, refer to the additional troubleshooting suggestions below. Note: This article is for Mac OS X users. If you are using a Windows PC, please refer to support document TS1495.
In: IT| Mac Support| Tutorials| iTunes
24 Sep 2009If you are having trouble installing iTunes or QuickTime for Windows, follow the troubleshooting suggestions described in this article.
In: IT| Mac Support| Software| Tutorials
31 Aug 2009In the MobileMe pane of System Preferences (for Mac OS Xv 10.5.8 and Mac OS X v10.6; .Mac pane for Mac OS X v10.4.11), or the MobileMe Control Panel (Microsoft Windows), you can choose how often your computer syncs your Contacts, Calendars, and other data with MobileMe. Note: MobileMe members should use the latest available version of Mac OS X
In: IT| Mac Support| Tutorials
27 Aug 2009Learn which power adapter, power cord, and plug is appropriate for each Intel-based Apple portable. Keep in mind that size, shape, and color of replacement adapters and cords may vary. If you are looking for a PowerPC based power adapter please use the article PowerPC-Based Apple Portables: Identifying the right power adapter and power cord. Note: This document applies only to the United States
In: IT| Mac Support| Tutorials| iPhone| iPod| iPod Touch
11 Aug 2009When syncing contacts, calendars, or notes from Microsoft Outlook, there can be issues that prevent syncing from completing as expected. Many of the issues can be resolved with the steps in these articles: Troubleshooting iPhone and iPod touch contact and calendar syncing via USB on Windows MobileMe: Troubleshooting Windows syncing If you haven’t followed the steps in the appropriate article above please do so. This article provides additional steps that may allow you to sync or detemine why you are unable to sync.
The outside of the box said "Windows base machine or better", so I bought a Mac.
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